Client Services

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National Accounts Client Services
  • Richard Potocki, Managing Director

    • Managing Director and Head of U.S. Distribution for VanEck's mutual funds, VIP (variable insurance products) Funds, ETFs, and alternative investment strategies within the advisory and institutional channels
    • Oversees Financial Advisor, RIA, ETF, Institutional, and National Account Client Services teams
    • Joined VanEck in 2012
    • Prior to joining VanEck, served as Director, National Sales Manager, and Head of National Accounts at Russell ETFs; served on Russell's ETF Operating Committee and Distribution Leadership Team
    • Previously Managing Director and Partner at J. & W. Seligman; also served as National Sales Manager, Head of National Accounts, Head of Marketing, and Member of Board of Directors: Global Horizon and Spectrum Funds; responsible for expansion of Seligman brand overseas, led offshore marketing efforts and opened offices in London, Buenos Aires, and Hong Kong
    • BA, Duke University

    Contact Information
    Phone: 212.293.2219
    Email: rpotocki@vaneck.com

     

  • Susan Marino, Senior Vice President, National Accounts and Insurance

    • Senior Vice President and Director of National Accounts for VanEck's mutual funds, VIP (variable insurance products) Funds, and alternative investment strategies
    • Oversees the National Accounts Client Services team; serves as primary liaison for the firm's insurance and brokerage clients
    • Joined VanEck in 2007
    • Prior to joining VanEck, national accounts manager for Credit Suisse Asset Management, representing the firm’s funds, managed accounts, and alternative investments
    • Previously held a national accounts management position with JP Morgan; focused on real estate investment banking and global credit
    • Member of Financial Planning Association and National Association of Variable Annuities
    • Certificate in Financial Planning, New York University; BA, Economics and Computer Science, Rutgers University

    Contact Information:
    Phone: 212.293.2094
    Email: smarino@vaneck.com

     

  • May Poon, Director, National Accounts

    • National Accounts Director for VanEck's active strategies including mutual funds and UCITS funds
    • Responsible for managing home office relationships for the firm's broker dealer clients
    • Prior to her current role, a Business Development Specialist managing the firm's Northwest States regional territory covering Colorado, Kansas, Missouri, Nebraska, Oregon, and Washington
    • Joined VanEck in 2005
    • Prior to joining VanEck, a financial advisor with Morgan Stanley
    • BA, Art History and Psychology (minor in French), Case Western Reserve University

    Contact Information
    Phone: 212.293.2072
    Email: mpoon@vaneck.com

     

  • Amy James, Director, ETF National Accounts

    • Director of National Accounts for Market Vectors ETFs
    • Responsible for managing ETF home office relationships for the firm's broker dealer clients
    • Joined VanEck in 2013
    • Prior to joining VanEck, a relationship manager for iShares ETFs at BlackRock
    • Previously a business development associate at Barclays Global Investors
    • Earlier career experience includes institutional equity sales at Citigroup and equity trading positions at Ashfield & Co. and Seneca Capital Management (San Francisco)
    • BA, International Business, University of California, Berkeley

    Contact Information
    Phone: 212.293.2244
    Email: ajames@vaneck.com